Privacy Policy

Effective Date: 01-08-2025

At jumbohive.com, we are committed to ensuring that your privacy and personal data are always secure. Through our jumbohive.com Protect Program, we provide you with complete control over your data, including the ability to delete your data at any time, from anywhere. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services, including our website, mobile app, and other related products. Unauthorized access or misuse of user data will result in immediate legal action, including financial compensation for affected parties. All rights reserved.

  1. Information We Collect

We collect several types of information to provide, enhance, and secure our services. This includes:

Personal Information of Brokers/Real estate agent:

Name, email, phone number, and other contact details.

Government-issued identification for compliance purposes.

Financial information, including payment and banking details for transactions and loan processing.

Property Information: Ownership documents, transaction history, and property media (photos, videos, 3D virtual tours).

Technical Information: Device information, IP address, browser type, and operating system data.

Usage data, including navigation history, click patterns, and feature interaction.

Location Data: Geolocation data, if enabled, to provide location-based services.

Communications: Communication logs, including emails, customer support calls, and chat interactions.

  1. jumbohive.com Protect Program – Absolute Control Over Your Data

With our jumbohive.com Protect Program, users have absolute control over their data. You can:

Access and Review: View and manage your personal data at any time.

Delete Your Data: Delete your personal data anytime, from anywhere, directly through the jumbohive.com platform or mobile app. Once deleted, your data will be permanently removed from our systems.

Update Your Data: Make corrections or update your data as needed, ensuring accuracy at all times.

This program reinforces our commitment to your data privacy and allows you to control how your information is handled.

  1. How We Use Your Information

We use the information collected to:

Provide and Improve Services: Facilitate property transactions, listings, and registration processes.

Offer personalized recommendations based on your preferences and property interactions.

Securely process payments and loans.

Communicate and Market: Send transactional notifications and updates related to your account and property transactions. Share marketing communications, with opt-out options available.

Analytics and Performance: Analyze platform usage to improve functionality and user experience.

Develop and implement new features, including AI tools for security and property evaluations.

  1. Sharing Your Information

jumbohive.com shares your data only under specific circumstances:

Service Providers and Partners: We work with trusted third-party service providers, including:Property media services (photos, videos, 3D tours).
Payment processors (e.g., Stripe, Razorpay).
Customer service platforms (e.g., Twilio, AI chatbots).
Cloud hosting (e.g., AWS. Hostinger) and security providers.

Legal Requirements: We may share your data to comply with: Legal requests from law enforcement. Legal obligations to protect jumbohive.com and its users.

With Your Consent: We will only share your data with third parties outside of our core services with your explicit consent.

  1. Data Security and Protection We take multiple measures to protect your data, including:

End-to-End Encryption: All sensitive data, including personal and financial details, is encrypted using AES 256-bit encryption.

Password Protection and Watermarking: Documents, including property agreements and legal contracts, are protected with passwords and watermarked to prevent unauthorized access and distribution. AI Models for Unauthorized Recording Detection:

We utilize AI models to detect and prevent unauthorized recordings of our real-time bidding processes. Users found attempting to infringe on this policy will face legal action, including financial compensation claims and account suspension.

  1. User Identity Protection and Legal Action

At jumbohive.com, protecting user identity is non-negotiable. Any violation of this protection, including unauthorized access or misuse of personal data, will result in swift legal action. Users must not disclose or share the identities of others without their consent, either online or offline. Violations of this policy may lead to the termination of services and legal repercussions.

  1. International Data Transfers

As jumbohive.com operates globally, personal data may be transferred outside your jurisdiction, including to India, the United States, the United Kingdom, Australia, Canada, the UAE, and Singapore. We comply with relevant local laws and ensure that your data remains protected regardless of its location.

  1. Your Rights
    You have the following rights concerning your personal data:

Access: Request a copy of the data we hold about you.

Correction: Update or correct inaccuracies in your data.

Deletion: Permanently delete your data through the jumbohive.com Protect Program.

Objection: Object to certain data processing activities.

Data Portability: Request a copy of your data for transfer to another service.

To exercise these rights, contact us at jumbohive@gmail.com

  1. Data Retention

We retain your data for as long as it is needed for the purposes outlined in this policy, or as required by law. With the jumbohive.com Protect Program, users have the right to delete their data at any time, after which it will be permanently erased from our systems.

  1. Legal Jurisdiction

All disputes related to this Privacy Policy are subject to the legal jurisdiction of Delhi, India. Any violations or conflicts will be addressed according to the laws of Delhi, India.

  1. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. You will be notified of significant changes via email or through the jumbohive.com platform. Continued use of jumbohive.com after updates constitutes acceptance of the revised policy.